Challenge A global leader in the retail and fashion industry, a long-time client, had a internal communication issues with not being able to create, review, or update their 251 individual locations trouble tickets in one centralized location. This created a disconnect and many inefficiencies between corporate and locations around the world. The amount of attention…
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Challenge An Indiana-based healthcare financial services company was undertaking an Artiva Healthcare implementation that required a data conversion, workflow design and configuration. There were also more than 15 import & export interfaces to program, creating a multitude of financially driven Crystal reports and application training which all needed to be completed within 30 days. Solution…
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Overview Many people are now working remote during the COVID-10 pandemic and web/video conference have increased dramatically. Whether you are using Zoom, Microsoft Teams, Webex, GoTo Meeting, they all have different features but do the same thing at its core. They allow people to see each other, communicate, and share screens. We believe this will…
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Challenge Our client is in the insurance industry and was being pressured by their global customer base for access to real-time data from their Artiva Agency system. While the company’s system refreshed daily, their customers needed more up-to-date information. The company’s highly customized version of Artiva Agency and web portal access application was unable to…
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1. The System No Longer Solves Your Business Problems More than likely when you installed your current legacy system, it solved all your business problems and everyone was excited, but that was 15+ years ago. With the rapid advancement in technology over the years, business needs have changed and so have the problems. Why should…
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Challenge Our client in the financial service industry made the decision to convert to a new system of record. They made this decision because the new platform better met their needs, lowered their cost of ownership, was a more friendly GUI for their users and to pivot the company to be more successful in the…
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1. Return On Investment All businesses are rules-centric. The flow of information, projects and money are all based on rules Most companies that implement a business rules engine see an 2X ROI within the first 6 months of going live in production with their first process. This allows the reassignment of IT resources that were…
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Challenge First off, we want to let everyone know, we are here for business or personal support if you need us. During these tough economic times with the COVID-19 pandemic and the rapid changes in laws, agencies have needed to act swift, smart and make the appropriate updates to their collection systems to ensure they…
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To Our Valued Clients & Relationships, Together, we are facing a dire global situation while we battle the COVID-19 situation. Like many other organizations, our top priority is the health and safety of our employees, clients, partners and the communities where we live and work. We’d like to acknowledge those directly and indirectly affected by…
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In 2015, Bill Gates gave an 8 minute TED Talk on the next outbreak and how we are not ready. It is interesting and kind of scary when we look at where we are today with COVID-19 and we weren’t ready. Thank you to the TED community for having these past videos available and to…
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